>>12
You're almost right.  You failed to do something correctly.  I'm not quite sure what it is, based on your post, but the way I did it was through the quadratic formula, in which the -b term is also divided by 2*a.  You've got -3 where -3/2 or -1.5 should be.
Also, 
>>9
It's easier to expand and then subtract because once you've expanded, you've got a free-standing 1 as it's own term, and not as part of another term like (x+1)^3.  Subtracting after expansion means that the proper 1's drop out immediately when necessary.  All I'm saying is that you should reverse your first two steps, and you're good.  Sorry I failed to catch this in my last post.