i understand very well. Where I work the devs are total douches and ignore us tech support people when we tell them customers cant use our product because they released broken shit. It isn't until one of the customers turns out to be some well established blogger or columnist and writes a bad article about our product that the devs get told to fix shit.
>>1
I don't understand why you're telling us this, we do it on purpose. It's not like we don't know.
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Anonymous2009-05-09 18:28
*flies in* SUDO MAKE ME A SAMMICH!! xD *runs off*
rofl
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Anonymous2009-05-09 19:02
>>3 Where I work the devs are total douches and ignore us tech support people
Indeed. You exist as a buffa in-between programmers and users. If you bother a programmer with your trivial bullshit and cause him to leave sartori, you have failed.
>>3
People who work in tech support are the kind of people who couldn't handle CS. I fucking hate them so bad, especially when they think they know more than me about ANYTHING.
The world is cruel to them, therefore they are cruel to the world.
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Anonymous2009-05-09 23:35
I really am starting to dislike this ``neckbeard'' meme which is starting to seep into real life. Just because I have a neckbeard doesn't mean I'm a loser. And just because I don't really socialise with others or go out doesn't mean I'm a loser either. What's wrong with preferring to stay inside?
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Anonymous2009-05-09 23:54
>>17
I was not referring to CS students doing tech support as a side job while they're still at University, but the 30-years-old faggots who will never do anything else with their lives.
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Anonymous2009-05-10 0:08
>>23
You better be careful, or else you might end up like one of those "30-years-old faggots", as you so elonquently put it...
>>25
All I'm saying is, who are you to put others down, just because you've completed a CS degree? Is that the only thing you hold above tech support people? I'm assuming you're >>9, otherwise this wouldn't make any sense to you.
I suspect though that your ranting is maybe just an exaguration which you would never dare say in real life to people, so I guess that's okay to. We all need to vent sometimes.
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Anonymous2009-05-10 1:30
>>28 Is that the only thing you hold above tech support people?
No actually, I'm better than them at everything. I put them down because most of them are idiots and they're doing tech support because they ``liek computarz lol'' but couldn't handle actually doing any programming and gave up after a semester in CS. Despite that, they still feel the need to be pompous and try to talk me down like they know more than me about something (protip: they don't, even if it's something related to ``tech support'') whenever they have to communicate with me.
I hate faggots who do tech support with all my heart.
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Anonymous2009-05-10 1:39
>>29
I've met some very nice people who work in tech support, and I don't hate them at all.
For instance, if someone murdered my dog, I would hate that guy. But would I ever hate some guy who thinks he's better than me? No, I would try and enlighten him. If I can't enlighten him, then I'd probably not speak with him anymore, or at the very least keep conversation as small as possible. I wouldn't hate him though
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Anonymous2009-05-10 2:36
>>29
If your code was good you wouldn't need tech support. So the fact that tech support exists for software vendors proves how retarded most developers are.
>>33 developing for the lowest common denominator
4/10
Some people will always need help, if you cater to them the software won't be able to do what professionals need it for- and there is no amount of cheap ``techie'' labor can fix that.
If you think about it, "programming" isn't really that noble of a profession. I rank it the same as "plumber" or "pest-control guy" or even "garbage man." You learn some syntax, learn some rules and design patterns and bam, you're a programmer.
The real skill is being able to explain how to fix the bugs that developers place in their software; that kind of job (Tech Support) is what really demands skill.
>>36 the testers (often 12-16 year old children with no qualifications, formal or otherwise) in a game studio are more skilled than the programmers. IHBT
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Anonymous2009-05-10 3:22
>>36
Except being a plumber doesn't require you to grasp abstract bullshite to enjoy your job.
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Anonymous2009-05-10 4:21
>>38
There's actually quite a lot of newtonian fluid dynamics involved in the study of plumbery.
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Anonymous2009-05-10 5:07
>>36
Most complaints about broken shit is due to the end users shit coding or the developers bugs. The tech supports are the ones that end up telling the developers where their code is broken because developers are too stupid to debug their own code.
"My code is perfect, it's your system that's broken." - client
"My code is perfect, it's the end user who is retarded." - developer
"You're both doing it wrong." - tech support
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Anonymous2009-05-10 5:07
Newtonian Fluid Dynamics is the SICP of the Plumbing world.
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Anonymous2009-05-10 7:19
This thread is so wrong in so many ways
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Anonymous2009-05-10 7:25
I wonder how many other professions have their own "SICP" book. We know Computer Science has SICP, Plumbing has Newtonian Fluid Dynamics, Physics has the Feynman Lectures, what else is there?
>>12
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