1. learn programming 2. ??? 3. profit?!?

Dear /prog/,

I work as an account programmer at a small mid-western call center for $12.5 per hour.  When a client wants a call center agent to ask some specific question to determine if a boiler problem needs to go to the HVAC tech or to the plumber, I'm the one who programs the script for that.  I don't have a degree, only a 2 year certificate from a no-name tech school, but I'm the only person who works there that can make that happen.  Is that a fair wage or am I getting screwed?

1. Download Ruby on Rails
2. According to DA BLOGAPHEAR, your problem is solved.

Spoiler: Certificates mean pretty much fuck all, my friend.

I'm the only person who works there that can make that happen.
So ask for a raise, threaten to quit. You'll find out how much you're worth to them.

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