ok so i am an ex employee of quiksivler and they are awsome and they love there customers and reach out to the community when they can! the email address left (Tobias @ Quiksilver )is for the home office store operations director im sure their info is safe hes a good guy if u feel the need to contact him then contact you local quiksilver owned store and they will get the info securely to who it needs to get to.