EA DLC controversy

This was taken from the Mass Effect 3 wiki:
>As with the previous games, downloadable content (DLC) allows players quests that may or may not be tied to the main story. The first DLC mission being called From Ashes, which was leaked onto Microsoft's Xbox Live Arcade. This gives players a Prothean squad mate, one weapon, an alternate costume for Shepard's squad, and lets them revisit a world from the original Mass Effect, Eden Prime. It is available as a free incentive to those that pre-order the N7 Collector's Edition. It was available the same day as the game.[45]
Is this what all the butthurt's about? Please enlighten me.
It appears to me the DLC simply adds more to the players experience. is there any proof to the claim "that the game is broken without paying for more"?
And for further discussion, does it matter if your unlocking a DLC hat from your paid disk or a website?

it's gay if it requires you to pay $80 for a video game that would still make plenty of money being sold for $60

>>2
But the DLC ISN'T required for a full and fun game experience. Take the expansion pack of Starcraft. It added more units and missions, but the original wasn't by any means lacking or broken without these. SC:Brood war didn't come free either, and yet no complaints

A perfect game works in unison with the sum of its parts. If it can house additions or subtractions without any net gameplay quality loss then it is not a good game.