Why is it everyone who works at GameCrazy and GameStop are complete noobs and have no idea what the SNES was? They know nothing about video game history. They suck at video games. Their first system was a PS2 yet somehow they're "expert gamers". Noobs don't deserve their jobs.
These days, real gamers know what they want anyway. The people at gamestop are simply there to buy, trade, or sell video game merchandise. It's not like the ladies who work at the shoe store know when the new nike's are coming out, or what colors those heels are available in. You just go in, pick out want you want, and give them your money.
I admit it kind of sucks that people are getting money off of video games, who don't even like them. And it especially sucks when they try and screw over people who have always been dedicated to games sinse they were old enough to choose what they do with their spare time. But I also know someone who works at such a store, who didn't like video games much at first. And only now are they realizing how great video games are. I think that's a beautiful thing. So they never played some of the classics.
And personally, after seeing what SNES did to mortal kombat, changing the music and taking out the blood, I stuck with sega genisis for the most part. I was still aware of the snes and its games, but when I had a nintendo craving, I'd usually stick with the original. And no matter who you are or what you played, there are always tons of games that you didn't get the chance to experience. Maybe even some great ones you never heard of. The people at the game stores, sadly, usually, even more so.