wscsvc32.exe

Hello.
My friend got a fake antivirus virus.
It's the one that uses wscsvc32.exe.
Only problem is, he can't fucking get to it, his computer can't find it.
Also, he can't reach system32 folder by the explorer, he has to use windows+r to get to it.
Any help?

1. safemode
2. malawarebytes anti malaware

also nod32 online scan, it can be ran in safemode
make sure you select safemode with networking.

1. Get an Ubuntu Desktop CD http://www.ubuntu.com/getubuntu/download
2. Boot Ubuntu
3. Figure out how to mount your Windows partition. Don't worry, this should be easier than it sounds
4. You should be able to find system32
5. Delete whatever you wish
6. Reboot the system without the Ubuntu CD and your system should be fine