Name: Anonymous 2006-08-11 15:36
I work for a medical equipment manufacturer; we make vascular testing equipment that does stuff like Doppler arterial pressures, pulse volume recordings, photoplethysmography pressures, and ultrasound. Anyway, there's a plain old Intel 3ghz computer inside the chassis of this thing and since I'm the IT manager for the internal company sometimes I help out with service calls.
The service manager forwarded me a call last week with a warning of "This guy is an asshole". I took the call and tried to figure out what his problem was.
His problem was, as best as he could tell, as follows.
"I think you might have scratched it when you replaced the CMOS battery last week when we sent it back. I think there is a leak in the motherboard and it's losing information."
I just had him send it back. We got it in and nothing is wrong with the computer. What do I do, /comp/?
The service manager forwarded me a call last week with a warning of "This guy is an asshole". I took the call and tried to figure out what his problem was.
His problem was, as best as he could tell, as follows.
"I think you might have scratched it when you replaced the CMOS battery last week when we sent it back. I think there is a leak in the motherboard and it's losing information."
I just had him send it back. We got it in and nothing is wrong with the computer. What do I do, /comp/?