Alienware 7700 crashing during 3D apps.

Anyone have an Alienware 7700 laptop?
My gf's crashes constantly while running 3D games, and Alienware's crap site locks out support and drivers to people with account numbers, which she lost the email for.

OK........ so you're saying that alienware locks people WITH account numbers out from their support page? Have you ever heard of....Telephone Tech Support? Here let me give you the links.
http://support.alienware.com/Support_Pages/contact_support.aspx
On 2nd Thought let me just copy paste their numbers so you wont need to open the site.

North America Information:

        
North America Toll-Free Support and Service:    (866) 287-6727
   
Support Hours:    Open 24 hours a day, 7 days a week
   
Customer Service Hours:    Monday - Friday, 10:00AM - 7:00PM EST
   
ALX Toll-Free Technical Support and Customer Service:     (877) 259-3676   
ALX Technical Support Hours:    Open 24 hours a day, 7 days a week   
ALX Customer Service Hours:    Monday - Friday, 10:00AM - 7:00PM EST   
ALX Technical Support by Email:    ALXsupport@alienware.com   
ALX Customer Service by Email:    ALXcustomerservice@alienware.com   
Contact Support by Email:    support@alienware.com
   
Chat with a Representative    Click here to chat online
   

International Information:

   
Europe International Phone number:    00353 906 456 500
   
Europe International Fax:    00353 906 486 967
   
UK Free Phone for Sales Support and Service:    0800 279 9751
   
Germany Free Phone for Sales Support and Service:    0800 100 5079
   
France Free Phone for Sales Support and Service:    08 05 11 37 01
   

When contacting technical support, please have your account number, name, e-mail address, and phone number available. This number can be found in your owner's manual and on the back of your PC.

>>2 Sorry, but.. NO U!
Learn to fucking read.

>>3
HAHAHA FAIL SO HARD. When contacting technical support, please have your account number, name, e-mail address, and phone number available. This number can be found in your owner's manual and on the back of your PC. Website doesn't work for you so give a call the tech support idiot.

SAGE!?

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