Computer resolution problem

long long ago before i left my country i always fixed all the computers in the house. Whenever someone in my family ran into a problem with their computer i would surely fix it by the next day.

but now i have left my family, and they are without anyone to solve their computer problems. And as expected they called over to my new home where i live now, telling me that all the computers back at home have become sluggish, and were no longer working so well, For their wasnt another family member in the house that knew how to maintain a computer properly......

They are telling me through the phone that when they start up the computer the resolution ius very small (around 400x 600) and when they try to change it back to normal it won't set (they are limited to only one option). is there a problem with the graphics card, does anyone know a fix for this?

1 - be sure you have latest directx
1.5 - go to device manager, uninstall monitor and reboot, see if that fixes it.  if it says the wrong type of monitor is installed, manually select the right monitor through the Add New Hardware wizard.
2 - go to device manager or program files and see if there's a control program for your graphics card; try to reinstall graphics card drivers or update them.

is it a Windows computer starting up in safe mode?  that would force them into crappy resolution until it's rebooted into normal mode again.  otherwise, i'd go with >>2

Another thing to try, when windows bootup keep pressing F8 and try to use the last known good option. It might fix it.

>>2
lol directx shut up you know nothing

Reinstall graphics drivers.

>>5
there's no point in trying to solve any video problems unless you have the latest directx

i had a weird problem one time where it wouldn't let me switch resolutions and it was because there was the "default monitor" installed instead of the monitor i had.  i was limited to one resolution option as >>1 said, it was thinking my monitor was a VGA-only 640x480.

>>7
| there's no point in trying to solve any video problems unless you have the latest directx

LOOL

DIE RECTUM X SOLVES EVERYTHANG SHURG!

n00bs. while were at it why not DEGAUSE the monitor? THAT WOULD SHURGLY WORK