Name: Anonymous 2007-06-12 7:35 ID:rbVdXdq8
I worked as a technical support manager for almost 2 years. Unfortunately half of our employes used Macs. The rest used PCs from Compaq and IBM running different versions of Windows.
We had atleast 20-30 issues a day with the Macs and about 2-5 with the PCs. The problem was also that the issues we had with the Macs were often illogical and took huge amounts of time to solve. Another aspect was that the Mac-users never learned from their mistakes and what we told them.
I know it's prejudice to say but it sure felt like the pc-users were more self-going and interested in managing their computers themselves. I quit that job and now I work as the head of technical management at one of the largest computer manufacturers in the world.
We had atleast 20-30 issues a day with the Macs and about 2-5 with the PCs. The problem was also that the issues we had with the Macs were often illogical and took huge amounts of time to solve. Another aspect was that the Mac-users never learned from their mistakes and what we told them.
I know it's prejudice to say but it sure felt like the pc-users were more self-going and interested in managing their computers themselves. I quit that job and now I work as the head of technical management at one of the largest computer manufacturers in the world.